Purchase Experience

Kerri Schultz

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Payments

All credit cards accepted using Paypal.†

Money orders and checks are accepted. All Payments are in US Dollars. A link to a currency converter site is provided at the bottom of each page. If you are an international customer, please be sure that it is an International money order. Personal checks are accepted from United States Customers only. A 10 business day clearance is required to ensure check clears before services are rendered. Directions on sending money orders and checks will be sent to customer via email.

An email will be sent to the client when money has been received.

†If you do not receive an email with the purchase confirmation within 24 hours please contact Spiral Insights and/or check your Bulk or Spam folders.

Spiral Insights reserves the right to refuse service.

Disclaimer

Adults Only, please. This reading is for spiritual insight and guidance, this is not fortune telling. All guidance is subject to your own interpretation. By purchasing a reading you are agreeing that any information/guidance provided does not constitute or substitutive for legal, psychological, financial, medical, or business advice. You claim full responsibility for the choices and/or actions taken based on the content of the reading.

Refund Policy

No psychic is 100% accurate. Every choice and/or decision you make affects your path. There may be instances where I will be unable to connect with your energy. If you are receiving a reading via Messenger or phone and after 15 minutes there is no validation of connection, the reading will either be rescheduled or your money refunded. If you are receiving a reading via email and the reading cannot be validated, send a follow-up email asking for clarification.

Cancellation Policy

Phone or Messenger Readings
Minimum 1 hour notice via email is required for cancellation. Please indicate if you would like the reading rescheduled or a refund of your money.
Email Readings
Minimum 24 hour notice prior to the date/time the reading is scheduled to be sent to the client is required for cancellation.
Workshops/Classes
Minimum 24 hour notice prior to the date/time the documentation is scheduled to be emailed to the client is required for cancellation. Once the documentation is emailed, no refunds will be given.

Refunds

Refunds will be made within 24 hours of cancellation if purchased through Paypal. Client is responsible for any charges incurred using the Paypal Service.

Original money order will be sent back to client within 24 hours of cancellation. Spiral Insights is not responsible for any charges incurred in purchasing money order. Spiral Insights is not responsible for lost mail.

Refunds for check payments will be sent back to customer via money order. Spiral Insights will incur charge for postage and money order purchase. Spiral Insights not responsible for lost mail or any charges incurred by customer to send check payment.

Scheduling

Phone and Messenger Readings
An email will be sent when payment is received with dates/times available for reading.
International clients
Scheduling is flexible and I can accommodate any time difference.
Email Readings
Once email with questions is received, a return email will inform you when to expect your reading.

Important

It is extremely important to me that you receive the best reading possible.

The process of connecting with your energy to do a reading requires that I be a clear and strong channel. When my energy is low or if I am not feeling well, it will affect the clarity of the reading. If I feel that my energy is not at a level where I can connect clearly with the your energy and the energy of the Divine, I may feel that I need to delay the reading. Performing psychic readings requires my vibration to be high in order to connect with the higher vibrations of the Angels, Spirit Guides, etc. If I sense that my energy is not at a place where I can connect fully at this level, the quality of the reading will be affected. In this case, an email will be sent to you an hour prior to the time email reading is scheduled to be sent or the phone/messenger reading is to take place. The delay should be no longer than 24 hours. Your reading is very important to me. I will do my best to ensure that you receive your reading the date/time it is scheduled or as quickly as possible in the event that there is a delay.